Thanks for your recent FUGOO purchase! We're confident that you'll enjoy your new Bluetooth speaker and have some info below to help you get started. If you have any questions during setup or use, there are resources below to contact our support team as well. Thanks again for your support and welcome to the #FUGOOmovement
Follow the steps below to update the firmware on the original smaller Fugoo speaker.
Our video instructions walk through the steps on Windows and Mac computers.
Shut down all apps running on your computer.
Connect your speaker to your computer's USB port with the included USB cable.
Download the speaker updater below that corresponds to your computer's operating system.Download for Mac
(For Mac OS)Download for Windows
Download the current version of the FUGOO Speaker Firmware. Be sure to Save (not Open) the firmware file.
Mac: With the Finder, click Go Menu, and click the Downloads folder, then double-click the file 'Fugoo Speaker Update 1.2.dmg'.
Windows: With Windows Explorer, browse to the Downloads folder, and double-click the file 'Fugoo_Speaker_Updater_126.96.36.199.exe'.
Mac Windows: Follow the steps onscreen to install and launch the Fugoo Speaker Updater Utility.
MAC: With the Updater Utility, click the “Leave current firmware unchanged” choice and choose from the dropdown “Choose a firmware file”, then browse to your Downloads folder, and select the Fugoo Speaker firmware file (the filename ends in .dfu).
Windows: With the Updater Utility, browse to your Downloads folder, and select the Fugoo Speaker firmware file (the filename ends in .dfu).
Wait a few minutes as the Updater Utility updates the speaker's firmware to the newest version.
Now you're ready to get the party started!
If you haven't joined our mailing list yet, please use the form below to do so. We'll keep you up to date with product updates and releases, company updates and promotions. We'll also throw in a 20% discount on your first accessory purchase to make sure your adventures never miss a beat.
Download a full User Manual and a product-specific Startup guide to help familiarize yourself with all the features offered. The user manual will give you an in depth review of all features and components of your FUGOO. The Startup guide comes packaged with your product, but is here for reference in case you've lost or misplaced yours.
If you need help while setting up your FUGOO speaker or have questions along the path of your adventure, we're here to help. Use the contact option most convenient to your needs below.
You can leave us a message or chat live with FUGOO Support by clicking the gray “Leave a Message?” or “Need Help?” link at the right bottom of this or any other page on FUGOO.com
Email - firstname.lastname@example.org
Phone - (877) 435-7596 (Toll-free, M-F, 9-5 PST)